Privacy Policy

Last Updated: [ 2.3, 2026 ]

1. Who We Are

Our website address is: https://www.ht-heater.com. We are a professional manufacturer and supplier of industrial heating elements. This Privacy Policy outlines how HT-Heater collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://www.ht-heater.com website (“Site”).

2. What Personal Data We Collect and Why We Collect It

Comments When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms & Inquiries (B2B) For the purpose of business communication, we may collect personal information such as your Name, Company Name, Email Address, and Phone Number when you submit an inquiry or “Request for Quote” (RFQ) through our contact forms. This data is used solely for:

  • Responding to your technical or commercial inquiries.
  • Providing product quotations and specifications.
  • Processing orders and shipping arrangements. We do not sell or rent this information to third parties.

Cookies

  • Comment Cookies: If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • Login Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • Editing Cookies: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
  • Analytics Cookies: We use third-party analytics tools (such as Google Analytics) to help us understand how visitors engage with our website. These cookies track information such as how long you spend on the site and the pages that you visit, helping us to improve our content and user experience.

3. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

4. Who We Share Your Data With

  • Password Resets: If you request a password reset, your IP address will be included in the reset email.
  • Spam Detection: Visitor comments may be checked through an automated spam detection service.
  • Analytics Providers: We share anonymized site usage data with partners like Google Analytics to optimize our website performance.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For business inquiries submitted via forms, we retain the data for as long as necessary to fulfill the business purpose (e.g., completing a project or maintaining a business relationship) and to comply with legal record-keeping requirements.

6. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Security

We take the security of your data seriously. We use standard SSL (Secure Socket Layer) encryption to protect data transmission between your browser and our servers. However, please be aware that no method of transmission over the internet is 100% secure.

8. Contact Information

If you have any questions about this Privacy Policy or our treatment of your personal data, please contact us at:

Address: Zhongjian Building, Tinghu District, Yancheng City, Jiangsu Province-China

Email: sales@ht-heater.com

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